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The Front Desk

It knows every customer before it says a word.

The Front Desk sits across the systems you already run. It reads your CRM, works every lead that comes in on any channel, books the ones worth booking, and writes all of it back where your team can see it.

01 · What it is

A front desk is not a receptionist.

In a real business the front desk is where everything routes through. It knows who walked in, what they came for, who they spoke to last time, and where they need to go next. That is what this is.

It is not a bot bolted onto your phone line. It is a layer sitting on top of your CRM, your calendar, your ads and your inbox, holding one memory of every customer across all of them. The phone and the text messages are two things it speaks through. They are not the product.

02 · What it does

One memory, across everything you run.

01
Knows who it is talking to
Your CRM, before the first word
It pulls the history before it answers. Past jobs, open estimates, what they were quoted and when. Nobody has to start over and nobody gets asked a question you already have the answer to.
02
Every channel, one record
Form, call, text, ad, referral
A form at midnight, a missed call at noon and a text three weeks later are one conversation, not three. Same memory behind all of them, and every lead keeps the source it came in on.
03
Qualifies, then books
The questions that decide the job
What the work is, where it is, and how soon they need it. When an answer is vague it digs in once rather than writing it down as given. Then it books against real availability instead of taking a callback request.
04
Writes everything back
Nothing lives in someone's phone
Every call, message, answer and outcome lands on the contact record. Your team opens the customer and sees the whole history, not the half of it that made it into a note.
05
Works the database you forgot
The quiet leads and the old customers
Leads that went cold and customers you have not spoken to in two years get worked on a schedule, using what the record already knows about them.
06
Shows where the revenue came from
First touch through to booked work
Every lead carries its source the whole way through, so you can see which channel is paying for itself and which one you are funding out of pocket.
03 · Your brand

It answers as your business, not ours.

The Front Desk is the engine underneath. What your customers hear is your company. You choose the voice and the name, and it speaks the way you already talk about your own work. Everything is customizable to fit your business.

04 · Try it

See it work on your own business.

We read your website, learn your services and the way you talk about them, then you test it yourself. Pick the one you want to see.

05 · Questions

What owners ask first.

Does it sound like a robot?
Run the demo on your own business and judge it yourself. That is the reason the demo exists and the reason there is no polished recording sitting on this page.
What happens when someone asks it something it does not know?
It says it will check and hands the conversation to you rather than guessing. What it knows is set by what we load into it, so that boundary is yours to move.
Do I have to change my CRM?
No. It works on the system you already run and writes back into it. If your setup right now is a notebook and a cell phone, that is worth talking through on the call.
How long does it take to set up?
The demo takes about a minute. A real install depends on how your business runs and what it is connecting to, and we scope that on the first call rather than quoting it blind.
What does it cost?
It depends on your lead volume and what you are running now, so there is no list price on this page. Run the demo first, then we scope it against what you are already spending.
Start here

Run it on your own business.

Point it at your website and see what it does with a real lead. It takes about a minute to build and you test it yourself.