Privacy Policy

1. Information We Collect

We may collect:

• Personal Information: Name, phone number, email, business information, appointment details, message content.
• Automatic Information: IP address, device info, browser type, cookies, analytics data.
• Communication Data: Text messages, call interactions, AI agent interactions, opt-in status, and call recordings (when legally allowed).

2. How We Use Your Information

We use your information to:

• Provide and deliver services
• Respond to inquiries
• Automate follow-up sequences
• Improve website performance
• Send transactional and marketing communications (with consent)
• Maintain legal and compliance requirements

No Sharing of Mobile Information (Required by Carriers)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service providers, SMS delivery providers, hosting providers) is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

3. SMS/Text Messaging Compliance

By providing your mobile number and opting in, you agree to receive:

• Automated messages
• Appointment updates
• Service notifications
• Promotional messages (optional)

Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

4. How We Disclose Information

We only disclose information to:

• Subcontractors who support service delivery (e.g., hosting, CRM, SMS delivery, customer service tools)

We do not disclose, transfer, or sell personal information for marketing or promotional use.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Protection Measures

We use administrative, technical, and physical safeguards including encryption, access control, and monitoring.

6. Your Privacy Rights

You may request:

• Access
• Correction
• Deletion
• Opt-out of SMS (reply STOP)

Contact: jorge@elev8aisolutions.com

7. Policy Updates

We may update this Privacy Policy at any time. The revised version will be posted with an updated date.

8. Contact Us

Elev8 AI
jorge@elev8aisolutions.com
www.elev8aisolutions.com